Waifaster designs, builds and runs production-grade AI automations inside the Xero, HubSpot, ServiceM8, Shopify and Microsoft stack you already pay for. Built for Australian and New Zealand businesses from 10 to 500 staff — with a signed outcome guarantee.
Fluent in the tools you already pay for
These are real issues that we get from businesses that call us up for help. If one sounds like you, you're not alone — and you're not doing it wrong.
Per-task pricing scales with every bug, every loop, every growth spike. Small operators tell the same story across forums/research/Waifaster audits: cheap to start, very expensive to fix.
Owners keep discovering their "custom AI agent" is a prompt template plus a Zapier webhook — and the agency margin was in the mystique, definitely not the engineering eggs you'd want.
Deploying AI without redesigning the workflow and training the humans is how tools get bought and never adopted. The ROI never shows up. Just left to hang....oh that's right!
Whirlpool threads keep circling the same worry — APP/Privacy Act exposure, opaque training usage, where records physically live. For health, legal and financial data this is non-negotiable.
A widely-reported incident: a vendor's AI support bot told customers there was a one-device-per-account limit that never existed. Refunds ensued. Reputations didn't recover. Things are swept under the carpet.
Self-hosting looks cheap until the original builder leaves and nobody else wants the pager. Ops debt compounds quietly.
Every engagement is a fixed fee. We actively monitor Zapier / OpenAI / Make consumption inside your end to end support and cap runaway workflows before your departments cap your budget.
We build inside the stack you already pay for: Xero, HubSpot, ServiceM8, simPRO, Shopify, Microsoft 365. Automations handle error states, edge cases and human-in-the-loop approvals from day one.
Every Sprint includes workflow re-design, team training/support and a 30-day adoption scorecard. If usage is under 70% at day 30 we keep working — on our clock, not yours.
Models and data pipelines run in Australian cloud regions unless you opt out. Every engagement ships with a Data Privacy Impact Assessment, prompt/versioning log and APP-aligned data flow diagram.
Every Sprint is scoped around 2–3 numeric outcomes — hours saved, cost removed, tickets deflected. We sign them at kickoff. If we miss, we adjust pro-rata. No ambiguity. No change-order chaos or mess.
Productised pricing — no day rates, no open-ended commitments, no nasty surprises.
7–14 day deployments. Fixed price. 30-day money-back if not live on time.
Intake triage, conflict checks, matter/job summaries, billable-hour capture, client onboarding.
ActionStepXero PracticeHubSpotQuote generation, job scheduling, after-hours call answering with handoff, no-show follow-ups, compliance checks.
ServiceM8simPROTradifySupport ticket triage, product copy & SEO, review mining, abandoned-cart sequencing, inventory alerts.
ShopifyGorgiasKlaviyoInbox triage, meeting-note extraction, CRM hygiene, expense coding, weekly-report auto-drafting.
Microsoft 365Google WorkspaceSlackPolicy-aware chatbots, procurement triage, compliance evidence collection, board-pack drafting with governance controls.
Azure OpenAISalesforceSharePointWhen a playbook doesn't fit. Discovery → scoped Sprint with KPI guarantee and AU data residency by default.
Clauden8nMake15-min call → 2-week diagnostic. We map workflows, score ROI and risk, and write you a costed roadmap.
We propose 1–3 automations with signed numeric outcomes. No KPI, no Sprint.
Built inside your stack. Error handling, approvals, training, adoption scorecard, go-live.
End to end support monitors, iterates and rolls out new workflows or fixes every quarter. We care for your business.
Every Sprint carries a signed KPI and a fee-adjust clause. You carry minimal delivery risk.
AU cloud regions, APP-aligned data flows, local operators who understand your Privacy Act exposure.
Vertical Playbooks deploy in 7–14 days. Custom Sprints in 30. No three-quarter discovery phases.
We own your Zapier/OpenAI meter inside the end to end support. No $750 Monday-morning surprises or chaos.
Fluent in Xero, HubSpot, ServiceM8, simPRO, Shopify, Microsoft 365, Salesforce. Not a wrapper over ChatGPT.
If fewer than 70% of your team is using the automation at day 30, we keep working — on our clock.
Faster AI takes more than software — it takes humans who own the outcome and a stack that integrates without friction. We are Waifaster.
Tony
Founder
Ex-PwC. Ex-IBM. 15+ years of building products that integrate and scale.
James
Head of AI Engineering/Architecture
Owns LLM reliability in production.
Peter
Head of Delivery
12 years systems integration. AWS & ServiceM8 specialist.
Tom
Head of Customer Success
Owns the 30-day outcome guarantee end to end.
Xero
AI-driven reconciliation, expense coding and cash-flow forecasting inside your accounting workflow.
HubSpot
Auto-enriched leads, smart routing and SDR-grade reply drafts inside your CRM pipeline.
ServiceM8
Job dispatch, quote-to-cash automation and intelligent field-team scheduling.
Shopify
Customer-service auto-resolution, restock predictions and merchandising ops at scale.
Microsoft 365
Outlook triage, Teams summarisation and SharePoint document workflows on autopilot.
Salesforce
Pipeline hygiene, opportunity scoring and exec dashboards generated automatically.
"We'd been quoted $180k by a Big 4 for a six-month roadmap. Waifaster delivered the same automations live in 22 days for a tenth of the cost. Our matter-intake hours dropped from 47 minutes to six."— Managing Partner, 40-person law firm, Sydney
They sell $150k–$2M+ strategy-led engagements with governance overlays. We sell productised $5k–$60k delivery with a signed outcome guarantee. Same stack. Quarter of the cost. Ten times the speed.
Freelancers sell prompt templates and a Zapier webhook. We build production-grade automations with error handling, training, adoption scoring, and monitoring — and we take on delivery done right.
Australian cloud regions by default — AWS Sydney, Azure Australia East, or Google Cloud Sydney. We can run fully self-hosted / on-prem where regulation requires. Every engagement ships with a documented data-flow diagram.
At kickoff we jointly sign 2–3 numeric KPIs — e.g. "reduce quote turnaround from 47 min to under 10 min" or "save 15 hours/week of ops admin". If we miss, we adjust the fee pro-rata. No non-sense bs or fluffing around.
We pick the right tool for the job. Zapier for speed, Make for visual complexity, n8n for cost control at volume, custom Claude/OpenAI agents when the workflow needs reasoning. All built inside your existing SaaS stack.
Sweet spot is 10–500 staff, $2M–$200M revenue, Australian / New Zealand (ANZ) based. Sub-10 people are usually better off on off-the-shelf tools. 500+ people with heavy governance might still want a Big 4 — we often work alongside them.
Book a no-pressure call. We'll map your top three automatable workflows live, tell you which are worth doing — and which aren't.
Book a 15-min call →